AT&T Inc has confirmed that the total investment in its Puerto Rican business between 2014 and 2016 totalled USD275 million. These investments were designed to drive a wide range of upgrades to reliability, coverage, speed and overall performance for residents and businesses. In 2016 AT&T notes that it made more than 900 wireless network upgrades in Puerto Rico, including: activating five new cell sites; adding capacity to nearly 500 existing cell sites to manage increased network traffic; and enhancing hundreds of cell sites to help provide customers faster data speeds.
In other news, the US mobile giant has been taken to task for its service on parts of the nearby US Virgin Islands. The Virgin Islands Consortium quotes governor Kenneth Mapp as saying: ‘You’re either going to do it on the level you’re required to do it on the US mainland, or we’re going to simply push back against you for not fulfilling your responsibilities to deliver service to the customers for what they’re paying for … These systems don’t function well in the US Virgin Islands, and we want it to be clear — we accept that AT&T is a good investment in the US Virgin Islands and a good corporate citizen, but it’s got to do its part, and it’s got to fulfil its responsibility to its customers.’ A comprehensive report on the so-called ‘dead-spots’ was presented to the telco at the end of last month.