Osiptel suspends Netline from marketing services

3 Feb 2016

Peruvian watchdog the Supervisory Agency for Private Investment in Telecommunications (Organismo Supervisor de Inversion Privada en Telecommuniciones, Osiptel) has ordered fixed line provider Netline to cease marketing its services or signing up new users for failing to provide ‘basic and necessary’ information to its customers and using service contracts that had not been approved by the regulator. Osiptel reported that the information on five of its plans was misleading, and misguided users’ expectations regarding reductions in tariffs. In addition to the suspension, the regulator warned that the provider could face fines of up to PEN987,000 (USD279,314) for the infraction. According to the most recent available statistics from Osiptel, Netline served just 1,225 fixed line voice customers at the end of September 2015.



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