BTC network quality ‘below par’

22 May 2015

Bahamian fixed line incumbent and the nation’s sole mobile provider Bahamas Telecommunications Company (BTC) lags behind other operators in the region in terms of network performance, despite recent increases in CAPEX to improve infrastructure, Tribune 242 writes, citing Phil Bentley, the CEO of parent company Cable & Wireless Communications (CWC). Whilst BTC is ‘racing’ to improve its mobile network in time for the launch of a rival mobile operator, it ranked bottom of all CWC’s Caribbean operations alongside Jamaica and Panama, having failed to hit targets of less than 1% dropped calls and more than 99% call and data set-up success rates. Indeed, BTC fell behind on most performance indicators with the exception of 2.5G data throughput, which was on par with ‘best in class in the world.’ The official conceded that, despite investment of USD75 million in the twelve months to end-March 2015 – a 47% increase compared to the previous year – BTC’s networks were ‘below par, with slow speeds and prone to outages,’ adding that the system still requires some work.

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