Canadian full-service telco Telus has launched ‘Business Connect’, a ‘complete integrated communications solution designed to meet the specific needs of small businesses’ offered in conjunction with cloud-based provider RingCentral, consisting of a suite of communications tools for office and mobile use. Business Connect includes local and toll-free numbers; an automated attendant and call routing; unlimited Canadian and US calling; audio and video conferencing; wireless back-up for office internet access; a single number that can be used across mobile phones, tablets, IP desk phones or PCs; as well as mobile apps to connect to business tools such as voicemail, fax and conferencing on the move. Telus’ press release says that its cloud-based solution ‘removes the cost, complexity and rigidity of on-premise systems.’ ‘The way we work is changing, and traditional enterprise phone systems can be complicated, costly and ineffective for small businesses,’ said Jim Senko, senior-vice president of small business at Telus.
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