Canadian cableco Cogeco has reported that in its fiscal first quarter ended 30 November 2013 it added 6,920 net new broadband internet customers for a total of 668,257, although it saw net losses over the three-month period in both TV users – down by 7,122 to 827,649 – and fixed telephony lines – reduced by 4,418 to 479,596, which it attributed to ‘promotional offers of competitors combined with the tightening of [Cogeco’s] customer credit controls’. At 30 November 2013, 68% of Cogeco’s Canadian cable services customers subscribed to two or more services (up from 66% in November 2012); 32% of all its cable network users subscribed to a single-play package (34% in 2012), 32% double-play (30% in 2012) and 36% triple-play (unchanged in a year).
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