Telecoms regulator the Superintendencia de Telecomunicaciones (Sutel) has announced the launch of mobile number portability (MNP), allowing customers to keep their mobile number when they switch providers. The implementation of MNP was carried out in conjunction with the three network operators – Kolbi, Movistar and Claro – alongside two mobile virtual network operators (MVNOs), Tuyo and Full. The activation of the service will help further promote competition in the recently-liberalised market, which saw the first rival network operators arrive in November 2011.
According to TeleGeography’ GlobalComms Database, MNP was originally intended to be ready for the launch of Movistar and Claro in November 2011 but encountered a series of delays. Incumbent operator Kolbi further sought to delay the process in late 2012 by preventing a consensus in the selection of a management company for portability. Sutel stepped in to ensure that the programme remained on-track, although the launch of MNP was nevertheless delayed from February 2013 to November that year.