The Democratic Republic of Congo’s minister of communications, Tryphone Kin-Key Mulumba, has warned the country’s four mobile operators that they must improve their service quality by 7 September or face sanctions, Radio Okapi reports. In a public address on 31 August Mulumba suggested that subscribers of Airtel DRC, Congo-Chine Telecom (Orange), Oasis Telecom (Tigo DRC) and Vodacom Congo have witnessed unacceptable lapses in quality of service (QoS) in recent weeks, commenting: ‘For a month and a half, users have found that a decline in the quality of communication is a real problem, and no reimbursement system currently exists’. Mulumba added that he is preparing to table a bill at the end of the parliamentary recess to make it possible to sanction operators who do not demonstrably improve their service during the specified time-frame.
Have feedback, corrections, or story ideas? Send them to firstname.lastname@example.org.
Browse Past Issues
Filter CommsUpdate by the following categories or use the search.
Visit our help page information on performing advanced searches, including how to restrict the results by country or company.
CommsUpdate is an outstanding advertising venue for companies seeking to reach:
- International carriers
- Wholesale service providers
- Equipment and software vendors
- Telecom investors