Ghana’s mobile network operators have once again been handed fines for failing to meet the regulator’s quality of service (QoS) targets. The National Communications Authority (NCA) has fined MTN a total of GHS150,000 (USD78,000) for call set-up delays in one region and network congestion problems in two regions, while Vodafone and Tigo have both been hit with GHS50,000 penalties, the former for call set-up delays in one region and the latter for signalling congestion in one region. Fines for Airtel and Expresso have been suspended pending the completion of ongoing expansion work.
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