Haiti’s new national full-service telecoms operator Natcom, a joint venture between Vietnam’s Viettel and the Haitian government, has announced that it signed up 500,000 mobile customers after two months of its commercial cellular network launch on 7 September 2011. Viettel also revealed on its website that the number of Natcom’s sales agents and customer service outlets reached 4,000 as of November 2011, doubling the amount at launch. According to TeleGeography’s GlobalComms Database, between the launch of trial services in July 2011 and its official launch two months later, Natcom attracted 140,000 2G mobile subscribers and ‘thousands’ of 3G internet subscribers, deputy director Tran Sy Tien was quoted as saying, and the company claims to have reached its target of 500,000 users by the end of 2011 early, although it is not yet known if it achieved a goal of 20,000 3G connections amongst this total. Natcom’s Vietnamese parent has invested in the rollout of approximately 1,000 2G and 3G mobile base stations as well as deploying 3,000km of fibre-optic cable, and by end-2012 is aiming for two million mobile subscribers. Haiti’s mobile market is currently led by Digicel, which competes with another GSM provider, the country’s second-largest operator, Voila.
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