Regulator sides with Wana in mobile contracts spat

11 Mar 2011

Morocco’s telecoms watchdog, the ANRT, has ruled that Maroc Telecom and Medi Telecom (Meditel) broke regulations on mobile subscriptions of less than one-year duration, following complaints from rival Wana (Inwi). Concluding the case dating back to June 2010, the regulator gave all mobile operators until the end of March to present their revised contract clauses conforming to the stated regulations, to be applied to existing and future subscribers, Telecompaper reports. Government official Mohamed Abdallah confirmed that Wana won by demonstrating that its two rivals were breaking rules on contracts less than one-year in duration. According to Wana, ‘subscribers [on two-year contracts] who cancel after one year can be required to reimburse the difference between the handset’s price on two-year and one-year contracts.’

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