Vodafone under investigation for debt recovery tactics

19 Sep 2005

The Consumers’ Association of Ireland (CAI) is investigating Vodafone Ireland over the use of reported strong arm tactics to chase up late-paying customers. The CAI says it has received a number of complaints about alleged intimidation tactics employed by Intrum, the debt collection agency used by the cellco to ensure customers settle their bills. Vodafone denies the claims. ‘We have a very good relationship with Intrum, which is one of the most reputable debt-collection agencies in the country,’ Roisin O’Connell, Vodafone Ireland’s head of corporate communication told The Times.

Ireland, Vodafone Ireland,

Subscribe

Subscribe to CommsUpdate to get the day’s top telecom headlines delivered to your email.

Subscribe to CommsUpdate

Browse

Filter

Filter CommsUpdate by the following categories or use the search.

Search

Visit our help page information on performing advanced searches, including how to restrict the results by country or company.

Advertise

CommsUpdate is an outstanding advertising venue for companies seeking to reach:

  • International carriers
  • Wholesale service providers
  • Equipment and software vendors
  • Telecom investors
  • Regulators

Learn more about advertising on CommsUpdate.

Share