COLT plans Indian call centre

9 Jun 2004

London-based COLT Telecom has revealed plans to open a call centre on the Indian sub-continent to provide technical support functions for its European operations. From September, the operation – based in Gurgaon – will provide support to COLT’s 18,000 customers via a 350-seat call centre; if all goes to plan this figure could be increased to 800 within a couple of years. COLT operates networks in 32 cities across 13 countries via its 25,000km fibre-optic cable.



Subscribe to CommsUpdate to get the day’s top telecom headlines delivered to your email.

Subscribe to CommsUpdate



Filter CommsUpdate by the following categories or use the search.


Visit our help page information on performing advanced searches, including how to restrict the results by country or company.


CommsUpdate is an outstanding advertising venue for companies seeking to reach:

  • International carriers
  • Wholesale service providers
  • Equipment and software vendors
  • Telecom investors
  • Regulators

Learn more about advertising on CommsUpdate.