Enterprise Voice Research Service

The Synergy Research Group’s Enterprise Voice Research Service provides worldwide and regional vendor market share, market size and segmentation, forecast, and analysis reports including manufacturers’ revenue, average selling prices, and unit shipments. The service includes detailed quantitative and qualitative analysis of IP telephony, IP phones, traditional PBX/KTS, and enterprise VoIP gateways.

Content highlights

• Global enterprise voice equipment vendor revenues, port shipments, and average selling prices by market segment and by vendor, updated quarterly
• Vendor revenues, unit shipments, and market shares by region (North America, Latin America, Asia Pacific, and EMEA)
• 5-year forecasts by market segment of annual enterprise voice revenues, port shipments, and average selling price, updated twice annually
• Quarterly market analysis reports analyzing trends in the enterprise voice market

Market segments covered

• Enterprise telephony
  • PBX/KTS/hybrids
    • KTS/hybrids
    • PBX
  • Enterprise IP telephony
    • LAN telephony call server (IP-only)
    • Converged telephony call processors (TDM/IP)
    • IP phones
• Enterprise voice gateways
  • Enterprise VoIP gateways, integrated
  • Enterprise VoIP gateways, standalone

Market Forecasts

Synergy’s Enterprise Voice Research Service provides five-year projections of enterprise voice revenues, units and ports shipped, and average price per unit and port. All forecasts are updated twice annually. The research service provides projections for each of the enterprise voice market segments covered.

Enterprise Voice Gateway Revenue Forecast, 2009 – 2015

Quarterly revenues and market shares

The Synergy Enterprise Voice Research Service delivers quarterly global equipment vendor revenues, port shipments, and market shares in each of the Enterprise Voice market segments covered. Vendor revenues and market shares are also provided by region (North America, Latin America, Asia-Pacific, and EMEA).

Market analysis reports

Subscribers to the Enterprise Voice Research Service receive 2 sets of analytical reports.

• Quarterly Market Share Analysis Reports analyze equipment vendors’ global market shares, and the near-term factors influencing equipment vendors’ results. An associated Geographic report provides data and analysis by region.

• Semi-annual Forecast Analysis Reports update Synergy Research’s enterprise voice equipment market forecasts and examine the long-term factors that will shape the market.

Total Enterprise Voice Revenue by Vendor, Q1 2009 – Q1 2011

Research deliverables

• 4 quarterly Worldwide Market Share Excel workbooks and Market Share Analysis Reports (PDF)
• 4 quarterly Regional Market Share Excel workbooks and Market Share Analysis Reports (PDF)
• 2 Worldwide Forecast Excel workbooks and Forecast Analysis Reports (PDF)
• Access to Synergy Interactive Analysis (SIA) online database for search, data manipulation, custom segmentation, and custom report creation

Companies covered

Companies covered include the following: