Cloud UC Services Research Service

Synergy Research Group’s Cloud Unified Communications (UC) Services research provides worldwide and regional market share, market size and segmentation, forecast, and analysis reports. The research service includes detailed quantitative analysis for UCaaS business suite services and for UC standalone SaaS offerings.

Content highlights

• Cloud UC service revenues and subscribers by market segment and service provider, updated quarterly
• Service provider revenues, subscribers, and market shares by region (North America, Latin America, Asia-Pacific, EMEA)
• 5-year forecasts by market segment of cloud UC service revenues and subscribers
• Quarterly market analysis reports analyzing trends in the cloud UC services market

Market segments covered

• Cloud UC services
• UCaaS business suite revenues and subscribers
  • UCaaS business suite private cloud
  • UCaaS business suite public cloud
  • UCaaS business suite premise + hybrid cloud
• UC standalone SaaS revenues and subscribers
  • Web conferencing SaaS
  • Contact center SaaS
  • Videoconferencing SaaS

Quarterly revenues and market shares

The Synergy Cloud UC Services Research Service includes in-depth company metrics, including quarterly revenues, subscribers, and market shares for each service provider in each of the cloud UC segments covered. Also included is total market size by segment and by quarter. Service provider metrics are also presented by region (North America, Latin America, Asia-Pacific, EMEA).

UCaaS Business Suite Worldwide Revenues, Q3 2010-Q3 2012

Annual forecasts

Synergy’s Cloud UC Services research provides 5-year projections of cloud UC service revenues and subscribers. All forecasts are updated twice annually. The research service provides projections for each of the cloud UC service segments covered.

Cloud UC Services Revenue Growth Forecast, 2011-2016

Market analysis reports

Subscribers to the Cloud UC Services Research Service receive 2 sets of analytical reports.

• Quarterly Market Share Analysis Reports analyze service providers’ global market shares, and the near-term factors influencing providers’ results. An associated Geographic report provides data and analysis by region.

• Semi-annual Forecast Analysis Reports update Synergy Research’s cloud UC service market forecasts, and detail the long-term factors that will shape the market.

Research deliverables

• 4 quarterly Worldwide Market Share Excel workbooks and Market Share Analysis Reports (PDF)
• 4 quarterly Regional Market Share Excel workbooks and Market Share Analysis Reports (PDF)
• 2 Worldwide Forecast Excel workbooks and Forecast Analysis Reports (PDF)
• Access to Synergy Interactive Analysis (SIA) online database for search, data manipulation, custom segmentation, and custom report creation

Companies covered

Companies covered include: