Telekom Networks Malawi (TNM), the country’s second largest mobile operator by subscribers, increased its tariffs by an average of 14% at the start of this month, in response to the high inflation in the cost of utilities, goods and services. The company said in a press release that it ‘must maintain profitability of its operations to support sustainable development of telecommunications in Malawi, which in turn contributes significantly to the country’s economy.’ It adds that in order to achieve this level of profitability, TNM must continue to invest heavily in network expansion and infrastructure development; the tariff adjustments therefore aim to keep pace with the financing needs of TNM’s operations, while sustaining profitability. Going forward, the company, which exceeded the two million mobile subscriber mark in July 2013, says it plans to continue introducing new products and services at affordable prices, while also striving to maintain network service quality.
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