Brazilian mobile operator Vivo Participacoes has awarded NetCracker Technology, a subsidiary of NEC Corporation of Japan, a multi-year managed services contract to develop, implement, and operate a comprehensive business support systems (BSS) solution for the cellco’s mobile service in the country. The carrier hopes to leverage the developer’s next generation technology and managed services expertise as part of its strategy to reduce CAPEX and OPEX while increasing service revenue. Vivo says that the BSS solution will enhance its ability to launch new operations more rapidly, execute modernisation and innovation projects, improve the overall customer experience, and strengthen its competitive position.
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