Argentina drafts telecoms service quality regulations

3 Jul 2013

The Argentine government is developing new regulations for the telecommunications sector which are designed to improve the quality of fixed and mobile telephony services in the country. Decree 681/2013 directs the Secretaria de Comunicaciones (SeCom) and the Ministry of Federal Planning, Public Investments and Services, together with the support of other agencies, to issue within the next 30 days ‘a new regulation establishing quality standards for the provision of telecommunications services.’ In a press release on the ministry’s website, Planning Minister Julio De Vido is quoted as saying that the new rules will set quality of service parameters to help evaluate the performance of telecoms operators and encourage competition in the sector. Last month a new decree published in the Official Gazette empowered SeCom to tighten regulation of telecoms service standards in the country, CommsUpdate reported. The new legislation authorises the body to implement ‘appropriate measures’ aimed at ensuring operators’ compliance with quality of service requirements; such measures include forcing operators to suspend the marketing and activation of new mobile lines. The decree followed the recent appointment of a new SeCom head, Norberto Berner, who has ordered an inspection of the investment plans of the country’s mobile operators, including America Movil-owned Claro, Movistar (a unit of Telefonica of Spain) and Personal, the mobile arm of fixed line incumbent Telecom Argentina.

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