Etisalat-owned Atlantique Telecom, which has operations in Benin, the Central African Republic, Cote d’Ivoire, Gabon, Niger and Togo, has signed a five-year multi-country managed services agreement with Ericsson. Under the deal, the Swedish vendor will manage Atlantique Telecom’s mobile networks in western and central Africa, enabling around ten million subscribers to benefit from improved network quality. ‘With the evolution of the competitive landscape in our markets, we need to adapt our operating model to provide a better service to our end users,’ commented Atlantique Telecom’s CEO Nagi Abboud, adding: ‘Adopting this business outsourcing model is therefore an important step in our group strategy execution that will be for the benefit of our subscribers, who remain our top priority, and this will, as well, open new growth opportunities to our employees.’ The contract covers network operations, field maintenance, network optimisation and spare parts management for Etisalat’ s multivendor mobile networks, including access, core and transmission, as well as value added services.
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