ComReg offers guidance to cross-border roamers

Ireland’s Commission for Communications Regulation (ComReg) has published consumer guidelines for domestic mobile users inadvertently roaming onto UK networks when near the border with Northern Ireland. The guides are available directly from the watchdog. Earlier this year ComReg questioned 250 people living in counties close to the border with Northern Ireland (which is serviced by UK operators) and found that 63% had inadvertently roamed onto a UK network. 84% of respondents were concerned about the charges they were accruing for roaming, with only 1% saying they had received advice from their own network operator on what to do in such a situation.